What is your return policy?
Topshelf NC™ does not accept returns or exchanges under any circumstances. This policy ensures the safety, quality, and compliance of our products for all customers.
What are your holiday hours?
Please note: We are closed and do not ship on the following holidays:
New Year’s Day, Memorial Day, Independence Day (July 4th), Labor Day, Veterans Day, Thanksgiving, Black Friday, Christmas Eve, Christmas Day, and New Year’s Eve.
What is solventless extraction?
Solventless ice water extraction, is a method of extracting cannabinoids, terpenes, and other compounds from hemp or cannabis plants using ice, water, and filtration, without the use of any chemicals or solvents.
Is your product legal?
Yes, THCA is legal at the federal level in the United States as long as it is derived from hemp and contains less than 0.3% delta-9 THC by dry weight, according to the 2018 Farm Bill. However, it’s important to note:
Local laws may vary, so it’s always best to check your specific state and county regulations before purchasing or using THCA products.
Some states have banned or restricted THCA products, especially those that can convert to high levels of THC when heated (like in smoking or vaping).
Do you lab test your products?
Yes,
1. Potency Testing
- Measures total cannabinoids, especially:
- THCA
- Delta-9 THC (must be ≤ 0.3% by dry weight to be federally legal)
- Other cannabinoids (CBD, CBG, etc., if desired)
2. Residual Solvent Testing (not usually needed for solventless products)
- Since solventless hash rosin uses no chemical solvents, but it proves your product is truly solventless.
3. Heavy Metals Testing
- Screens for toxic metals like lead, arsenic, cadmium, and mercury.
4. Pesticide Testing
- Confirms no harmful or banned pesticides are present in the product.
- Especially relevant for customers seeking clean, natural products.
5. Microbial Testing
- Detects mold, mildew, yeast, and harmful bacteria like Salmonella or E. coli.
- Required in many states for consumer safety.
6. Mycotoxin Testing
Often bundled with microbial testing.
Looks for toxic compounds from mold like aflatoxins or ochratoxins.